MyBrandLook offers a curated collection of stylish watches for men, women, and sports enthusiasts. Our collection focuses on design, style, quality, and everyday wear.

Yes. MyBrandLook currently delivers across India. Delivery availability and estimated delivery time may vary depending on your location.

We accept the payment methods available at checkout, including credit and debit cards, UPI, Google Pay, and Razorpay-supported payment methods.

Once your order has been dispatched, tracking information may be shared through the contact details provided during checkout. You can use the tracking information to check your shipment status.

Delivery time depends on your location, courier service, product availability, and other operational factors. The estimated delivery time shown during the ordering process should be considered a general guide.

Order cancellation may be possible before the order is dispatched. Once an order has been dispatched, cancellation may no longer be possible.

No. MyBrandLook does not accept returns or exchanges simply because a customer does not like the watch, changes their mind, or no longer wants the product. Returns and exchanges are considered only for genuine issues covered by our Return, Refund & Exchange Policy.

If your watch arrives damaged, make sure you have recorded a clear and continuous unboxing video while opening the parcel in front of the courier delivery person. The video should show the parcel, shipping label, opening of the package, and the product received.

Yes. An unboxing video is mandatory. The video must clearly show the parcel being opened in front of the courier delivery person at the time of delivery. Without a valid unboxing video, MyBrandLook will not accept or process a return or exchange request.

The unboxing video protects both the customer and MyBrandLook from delivery disputes, product damage claims, and product-swapping or return fraud. It helps us verify what was delivered and the condition of the product when the parcel was opened.

If you receive a product different from the one you ordered, contact MyBrandLook as soon as possible. A valid unboxing video recorded in front of the courier delivery person is mandatory for us to review and process the claim.

Before opening the parcel, carefully inspect its condition. If you notice visible damage or signs of tampering, record the condition clearly in your unboxing video and open the parcel while recording in front of the courier delivery person.

Please keep the original watch box, packaging, tags, accessories, warranty card, and other items supplied with your order until you are completely satisfied with your purchase. These items may be required for an approved return or exchange.

After your return request is approved, you will receive return instructions. The customer must safely pack the watch using appropriate protective packaging such as bubble wrap and send the product back as instructed.

A refund will be processed only after the returned product has been received and successfully inspected by MyBrandLook. Once the return is verified and approved, the applicable refund will be initiated through the appropriate payment method.

Exchange is considered only for eligible issues such as a damaged, defective, or incorrect product, subject to verification. Exchanges are not available simply because of personal preference, dislike, or change of mind.

Once we receive the returned product, we will inspect the product, packaging, accessories, and other relevant details. We may also verify the product against our dispatch records. After successful verification, the applicable refund or exchange will be processed.

MyBrandLook maintains strict verification procedures to protect against product-swapping and fraudulent returns. If a returned product does not match the product originally dispatched, the return, refund, or exchange request may be rejected.

No. Returns are not accepted for change of mind, personal preference, likes, dislikes, or simply no longer wanting the product. Returns are considered only for genuine eligible issues such as damage, a wrong product, or a verified defect.

You can contact MyBrandLook through email at mybrandlook@gmail.com or WhatsApp at +91 88603 83157.